Active Impersonation Scam Alert
Scammers are posing as bank employees to trick people into giving up account details, passwords, or one-time verification codes. These impersonation scams are happening nationwide and target clients of banks large and small. They may come by phone, text, or email, and they are getting more convincing every day.
- Never share your online banking username, password, or verification codes.
- Never click links or open attachments from unknown or unsolicited messages.
- Never call back the number in a suspicious message, as it may connect you to the scammer.
- Hang up immediately if a caller pressures you or asks for credentials.
If You Think You Shared Information
- Call the bank immediately at 419-841-7773 and ask for Online Banking.
- Change your passwords and secure your email.
- Ask the bank to monitor your account and place alerts or holds if needed.







