Our Response to the COVID-19 Virus

 

 

March 23, 2020

 Update on Lobby Hours and Services

 

Signature Bank remains open during our normal hours of 8:30 AM- 5:00 PM, Monday through Friday for teller transactions only. Please be advised:

 

- We will be limiting the number of clients in the lobby in accordance with CDC’s social distancing recommendations. Please wait for an associate to let you in to the branch.

- We ask you to use the Night Depository for transactions and dropping off documents whenever possible. We have envelopes available for you to use on the Night Depository. All items received in the Night Depository up to 5 PM will be posted on the same business day.

- Please make appointments for all non-teller transactions like opening new accounts, notary services, and medallion guarantees by calling 419-841-7773.

 

 

 

March 11, 2020

 

To our Signature Bank Clients:

As we continue to follow developments regarding COVID-19, also known as Coronavirus, Signature Bank’s focus is on the well-being and safety of our clients and employees. We are closely monitoring the situation and stand prepared to respond proactively based on the ever-changing situation.

At this time we encourage all Signature Bank clients to be aware of the products and services available by the bank in the event the virus continues to escalate.  These include using our Night Depository, Online Banking, Bill Pay, Mobile Deposits, e-Deposit, ACH, Wire Transfers, as well as Credit and Debit Card payments.

In addition, we have a company-wide Critical Event Emergency Plan and Pandemic Plan in place to ensure we are able to complete critical business functions with limited staffing or remote work access. Signature Bank will continue to share health information, including prevention tips from the Center for Disease Control with employees.

Because the situation is changing daily, we will continue to monitor the recommendations of the Center for Disease Control and provide updated communications to you as needed.

If you have any questions about the services mentioned above or would like to enroll in any of the services, please call us at 419-841-7773 or email us at onlinebanking@signaturebankna.com

We remain focused on Gold Standard Service and believe we are well prepared to respond to the unique and unknown impact of this virus.

Best Regards,                          

Richard J. Brunner                                         

Chairman & CEO